Social Media

Building one success at a time

Community Engagement and Monitoring

Engaging on the social media embassies platform has to follow a process, this process is aimed at protecting our organisation and really needs to be adhered to; however, we should seem fluid with our online engagements. The process below follows three main events: ‘Compliment, Complaint and Other issues’ and how we should engage with each event.

Managing Social Media Engagement Relationships

Monitoring Social Media Relationships